The Centre for Action and Support for Immigrant Families (CASFI) places the utmost importance on protecting your privacy and is committed to ensuring the confidentiality of your personal information. This privacy policy details how we collect, use, and protect your personal data when you interact with our website and services.

1.Collection of your personal information

We collect personal information when you voluntarily provide it to us. This occurs, in particular, when you:

• Become a member of CASFI.
• Submit a form via our website.
• Contact us by email or phone.

The information we may collect includes, but is not limited to: your name, email address, phone number, postal address, and any other information you choose to share with us.

 2.Use of your personal information

Your personal information is used for the purpose of:

• To provide you with the services you request.
• Manage your CASFI membership.
• To communicate with you regarding our activities, events and initiatives.
• To answer your questions and concerns.
• To inform you of important updates relating to our organization.

3.Security and protection of your personal information

We implement rigorous security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Access to your personal information is strictly limited to employees and third parties who need to know it to provide the services you have requested.

 4.Your personal information will not be shared

We promise not to share your personal information with third parties without your explicit consent, except in situations where it is imperative for the provision of the services you have requested or when required by law.

 5.Your privacy rights

You have the following rights regarding your personal information:

• Right of access:You can request to see the personal information we hold about you.
• Right of rectification:You have the option to request the correction of any inaccurate or incomplete personal information.
• Right to erasure:In certain circumstances, you can request the deletion of your personal information.
• Right to object:You can object to the processing of your personal information in specific situations.

To exercise these rights, please contact us using the contact details provided below.

6. Contact us

For any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us:

By email: info@casfi.ca

By phone: (343) 777-6930

7.Consent and policy changes

By using our website and services, you consent to the collection, use, and disclosure of your personal information in accordance with this privacy policy. We reserve the right to update this policy periodically.

We encourage you to check it regularly to stay informed of any changes.

Effective date: February 2, 2026.